SpinKong Privacy Policy

At SpinKong, we understand that your personal data matters to you, and we are committed to protecting it at every stage of your relationship with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit spinkong.com, register for a SpinKong casino login, use the SpinKong app, or claim a SpinKong bonus such as our welcome package or any SpinKong no deposit bonus offer that may be made available to you. By using our services, you agree to the practices described below.

Information We Collect

We collect several categories of information in order to operate our platform, verify your identity, process payments and comply with our legal obligations. Here at SpinKong, we gather this information directly from you, automatically through your use of our site, and occasionally from trusted third parties such as payment providers.

• We collect registration details, including your email address, password, preferred currency and any information you provide when completing your spinkong login or spinkong casino login.
• We record transaction data from deposits and withdrawals across our fiat and crypto rails, including BTC, ETH, LTC, DOGE, USDT, ADA, BCH, SOL, TRX, USDC and XRP.
• We track your gaming activity, including games played, wagers placed and bonus usage, such as participation in a SpinKong bonus, SpinKong casino bonus, or SpinKong casino no deposit bonus promotion.
• We collect technical data such as IP address, device type, browser information and usage patterns when you access our site or the SpinKong app and SpinKong casino app.
• We may collect communications you send to our support team, including live chat transcripts and emails sent to [email protected].

How We Use Your Information

Our SpinKong platform uses your personal data for clearly defined purposes connected to running a safe and compliant gaming service. We at SpinKong do not collect information for purposes unrelated to your use of our site.

• We use your data to create and manage your account, process your spinkong login, and verify your identity where required.
• We use transaction information to process deposits and withdrawals, apply minimum deposit and withdrawal thresholds, and prevent fraud.
• We use your activity data to administer bonuses, including the SpinKong bonus ladder, high-roller offers, and any SpinKong casino bonus you choose to claim.
• We use your contact details to respond to support requests and send important account or promotional notifications, where you have not opted out.
• We use aggregated and anonymized data to improve our games, our loyalty program, and the overall performance of our SpinKong app.

Location Self-Certification

Our casino operates under a self-certification model for certain restricted markets rather than automated geo-blocking. Visitors confirm their own location before accessing promotions and bonus pages, affirming that they are not accessing our site from Australia. If a visitor declines this confirmation, they are routed away from our promotional content. We rely on this affirmation in good faith, and you remain responsible for ensuring that your access to our services complies with the laws applicable in your jurisdiction.

Multiple Accounts Policy

We do not permit multiple accounts per individual. Our systems may process identity, device and payment information specifically to detect and prevent duplicate registrations, protecting both the integrity of our platform and the fairness of our SpinKong bonus and loyalty programs.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate spinkong.com, remember your language preference, and understand how players interact with our lobby, promotions and game pages. Our use of cookies also supports the functionality of the SpinKong casino app and helps us tailor content, including information about an available spinkong bonus or spinkong casino no deposit bonus. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Sharing Your Information

We do not sell your personal data. However, we may share information with carefully selected third parties where necessary to operate our services.

• We share data with payment processors and crypto payment gateways to facilitate deposits and withdrawals across our supported currencies.
• We share information with identity verification providers to comply with anti-fraud and regulatory requirements.
• We may disclose data to regulators, law enforcement or courts where legally required.
• We may share limited data with service providers who support our live chat, hosting, and analytics functions.

Data Security

Our SpinKong team employs industry-standard security measures, including encryption and access controls, to protect your personal and financial information. We continuously review our safeguards to reduce the risk of unauthorized access, loss or misuse of your data, whether stored in connection with your spinkong casino login, your crypto wallet details, or your bonus and wagering history.

Data Retention

We retain your personal data for as long as your account remains active and for an additional period afterward as required by applicable law, dispute resolution needs, or regulatory obligations. Where you have claimed a SpinKong casino bonus or participated in our loyalty program, we may retain related records to verify compliance with wagering requirements and promotional terms.

Your Rights

We respect your rights over your personal data and aim to make exercising them straightforward.

• You have the right to request access to the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete information.
• You have the right to request deletion of your data, subject to our legal and regulatory retention obligations.
• You have the right to object to or restrict certain processing of your information.
• You have the right to withdraw consent for marketing communications at any time.

To exercise any of these rights, you may contact our support team at [email protected] or through our 24/7 live chat.

Children's Privacy

Our services are intended exclusively for adults who meet the legal age requirement in their jurisdiction. We do not knowingly collect personal data from minors, and we take steps to prevent underage registration wherever such information comes to our attention.

International Data Transfers

As an international platform, we may transfer and process your data in countries outside your country of residence. Where such transfers occur, we take appropriate steps to ensure your information continues to receive an adequate level of protection consistent with this policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We encourage you to review this page periodically. Continued use of spinkong.com, the SpinKong app, or your spinkong casino login after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to our support team at [email protected], through our FAQ and help centre, or via live chat, available 24/7 to assist you.